Internal control detected a loss of 1 million goods per year. The company could not figure out where the stock was going and assumed poor warehouse management. Their checking process was manual, slow, and only covered a small sample of stock.

HopTech introduced a new auditing process, with improved tracking and controls. Different datasets were matched, running the full length of the supply chain, from factory to retailer. We found something shocking: Lapeyre’s own staff were ‘losing’ stock, exploiting loopholes in the reporting system to steal company stock.

The thieves were identified and necessary measures were taken. Lapeyre enjoyed savings of 500,000 euros a year. With their new nimble, transparent system, customer satisfaction shot up: with products more readily on hand, they were ready to give customers exactly what they needed.